TERMS & CONDITIONS


Once Loca Bikes has received the returned goods, we will send you confirmation by e-mail that the return of the goods has been accepted by Loca Bikes and will immediately make a refund of the contract price to your debit or credit card used to purchase the goods.

CONTENT.

Loca Bikes has taken reasonable care in the preparation of the content of this site. However, to the extent permitted by applicable law, Loca Bikes disclaims all warranties (express or implied) as to the accuracy of the information contained in any of the materials on this site.

Loca Bikes shall not be liable to any person for any loss or damage, which may arise from the use of any of the information contained in any of the materials on this site.

Certain links in this site (typically a banner advert or icon) will lead to sites which are not under the control of Loca Bikes. When you activate any of these you will leave the Loca Bikes site and Loca Bikes Ltd has no control over and will accept no responsibility or liability for the material on any site which is not under the control of Loca Bikes.

LIMITATION OF LIABILITY.

Nothing in this Agreement shall affect the statutory rights of any consumer or exclude or restrict any liability for death or personal injury arising from the negligence or fraud of Loca Bikes.

You agree that Loca Bikes  shall not be liable either in contract, tort, negligence, statutory duty or otherwise, for any:

- Loss of profits, revenue or goodwill or any type of consequential, indirect or special loss or damage whatever arising from or in any way connected with this Agreement;

- Direct loss or damage (including loss or damage which is reasonably foreseeable or occurs naturally in the course of things) resulting from any acts, omissions, failures or delays occurring on or in relation to those parts of the Internet not under Loca Bikes direct control including, without limitation, damage for loss of business, loss of sales, non payment of sums due, loss of profits, business interruption, loss of reputation, loss of business information, or any other pecuniary loss (even where Loca Bikes has been advised of the possibility of such loss or damage).

You also agree that the maximum aggregate of liability of Loca Bikes in contract, tort, negligence, statutory duty or otherwise (even where Loca Bikes has been advised of the possibility of such loss or damage), for any loss or damage whatever arising from or in any way connected with:

INDEMNITY.

Save to the extent that it falls within the provisions of the above, you shall indemnify Loca Bikes  and any third party (including its sub-contractors) from and against any liability, losses, rights, expenses, loss of profits, business interruption, consequential loss, pecuniary loss, claims or legal proceedings, including, but not limited to claims involving defamation and intellectual property infringement, and expenses, including legal fees, arising from your use of the Loca Bikes site or purchase of goods and/or services from that site which are brought or threatened against Loca Bikes or suffered or incurred by Loca Bikes  by another person or entity.

DELIVERY.

Delivery times quoted are estimates only, and Loca Bikes shall not be liable for any delays caused except to the extent caused wilfully or negligently by Loca Bikes. However, unless we have agreed a longer period for delivery with you, we will either deliver goods and/or services within thirty days of you placing the order or we will let you know as soon as it will not be possible to meet this obligation. If we do let you know then we will either agree a new time for delivery with you or, at your request, refund any monies paid by you in respect of the delayed goods/services. 

Lost Parcels

UK
Please note: we will only refund/re-dispatch EU orders that have not been received 14* working days after dispatch.

Overseas
Please note: we will only refund/re-dispatch overseas orders that have not been received 20* working days after dispatch.
*We reserve the right to increase these at our discretion e.g. Due to bad weather, at peak times and due to national or international postal disputes.

Should Loca Bikes be prevented from making any delivery date due to lack or delayed deliveries on the part of its suppliers, or any other event beyond its reasonable control you are entitled to terminate the contract by giving written notice to Loca Bikes without any compensation or indemnity being due by Loca Bikes. In any case Loca Bikes will be entitled to claim payment of all products already supplied to the customer.

We reserve the right to terminate any order where we find our carriers are unable to deliver as part of our agreed standard contract terms

We normally process orders within 2-3 working days (excluding bikes). Delivery times can vary depending on order and destination country. Please visit our Delivery Info page for more details on costs and times for each country and for complete bike build time frames. Please note for non EU countries there may be customs/import duties to pay depending on the value of the goods, these are the responsibility of the customer.

Please note that if it is the first time ordering on our website, you will only be allowed to have your order delivered to the billing address for security reasons. 

RETURNS.

In the unlikely event that you are not totally happy with your order, you can return the item back to us for refund or exchange within 14 days of receiving your order. Please read our return policy for more information regarding this.

SOFTWARE.

Intellectual property rights in any software or any other copyrighted materials ("Software") and supporting documentation supplied by us to you remain our

Without our written consent and without affecting any applicable statutory rights under the Copyright (Computer Program) Regulations 1992 (as amended, supplemented or replaced from time to time) you shall not and shall not permit any other person to:

TYPOGRAPHICAL AND PRICING ERRORS.

In the event a product or service is listed at an incorrect price due to typographical error or error in pricing information received from our suppliers, we shall have the right to refuse to meet or to cancel any orders placed for that product or service whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, we shall immediately issue a credit to your credit card account in the amount of the charge. Any prices advertised on this site, in print or any other marketing material is subject to change without notice, and we reserve the right not to apply any previous prices retrospectively

MATTERS BEYOND OUR REASONABLE CONTROL.

Loca Bikes shall not be held liable for any breach of this Agreement caused by circumstances out of its control including, but not limited to, Acts of God, fire, lightening, flood, or extremely severe weather, explosion, war, disorder, flood, industrial disputes (whether or not involving our employees), acts or omissions of Internet services providers or acts of local or central Government or other competent authorities.

LANGUAGE.

In the event of conflict or inconsistency between the terms of the English language version of this Agreement and any translation provided by us, the English language version shall prevail.

SEVERABILITY.

In the event that any term of this Agreement is held to be invalid or unenforceable by judicial decree or decision, the remainder of this Agreement shall remain valid and enforceable.

THIS AGREEMENT.

This Agreement, together with our Privacy Policies, contains the entire agreement and understanding between the parties relating to its subject matter, and (in relation to that subject matter) supersedes any and all prior agreements, arrangements, statements and understandings, except for any fraud or fraudulent representation by either party. Accordingly, we exclude all representations and warranties relating to the subject matter of this Agreement, whether they are statutory or otherwise, as far as is possible by law. In the event of conflict or inconsistency between the above documents, the following order of priority shall apply: (1) this Agreement (2) the Privacy Policy and (3) the Fraud and Piracy Policies.

LOCA BIKES PRIVACY STATEMENT.

Registration Data and certain other information about you is subject to our Privacy Statement

WEBSITE PROMOTIONS TERMS & CONDITIONS

  1. The price listed in your basket will always be the final sale price.
  2. All prices and descriptions are liable to change without notice.
  3. The delivery charge listed in your basket will always be the final delivery charge.
  4. Should you forget to apply the discount code in your basket we will not add discounts retrospectively.
  5. Promotional Vouchers. Unless otherwise stated, voucher codes can only be used once per customer and only for the items stated.
  6. Items which have been purchased in part or full with a promotional voucher will not be accepted for refund or exchange.
  7. Promotional Vouchers can only be used against the specified product or service.
  8. Unless stated, gift vouchers are redeemable Worldwide, but are issued in EUR. Fixed price discount Code values may vary for international currencies due to daily changes in exchange rates.
  9. Promotional Voucher Codes are valid from date of issue until date specified on the marketing material, or until stock lasts on specified products.
  10. Discount Codes and/or General Discounts cannot be applied retrospectively to orders. 

PRIVACY POLICY (EU COOKIE LAW)

This privacy policy sets out how Loca Bikes  uses and protects any information that you give Loca Bikes when you use this website. Loca Bikes  is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. Loca Bikes may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

WHAT WE COLLECT

We may collect the following information:

For the exhaustive list of cookies we collect see the List of cookies we collect section.

WHAT WE DO WITH THE INFORMATION WE GATHER

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

SECURITY

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

HOW WE USE COOKIES

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

LINKS TO OTHER WEBSITES

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

CONTROLLING YOUR PERSONAL INFORMATION

You may choose to restrict the collection or use of your personal information in the following ways:

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to Loca Bikes. Sokola 15, 53-147 Wrocław Poland

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

LIST OF COOKIES WE COLLECT

The table below lists the cookies we collect and what information they store.

>th >CATEGORY_INFO>th >CURRENCY>th >LAST_PRODUCT>th >NEWMESSAGE>th >POLLN>th >STF>th >USER_ALLOWED_SAVE_COOKIE>th >WISHLIST

COOKIE nameCOOKIE Description
CART
Stores the category info on the page, that allows to display pages more quickly.
COMPARE
Your preferred currency
CUSTOMERAn encrypted version of your customer id with the store.
CUSTOMER_AUTHAn indicator if you are currently logged into the store.
CUSTOMER_INFOAn encrypted version of the customer group you belong to.
CUSTOMER_SEGMENT_IDSStores the Customer Segment ID
EXTERNAL_NO_CACHEA flag, which indicates whether caching is disabled or not.
FRONTENDYou sesssion ID on the server.
GUEST-VIEWAllows guests to edit their orders.
LAST_CATEGORY
Indicates whether a new message has been received.
NO_CACHEIndicates whether it is allowed to use cache.
PERSISTENT_SHOPPING_CARTA link to information about your cart and viewing history if you have asked the site.
POLL
Information on what polls you have voted on.
RECENTLYCOMPARED
Information on products you have emailed to friends.
STORE
Indicates whether a customer allowed to use cookies.
VIEWED_PRODUCT_IDS
An encrypted list of products added to your Wishlist.
WISHLIST_CNTThe number of items in your Wishlist.